AmeriGlas History:
AmeriGlas was started in 1989
by four stained glass crafters in Omaha, Nebraska. Although
Omaha is a medium-sized midwestern town which serves an area
of 1,000,000 people, we found that there were very few stained
glass stores. Also, the few stores which did exist, were
custom stained glass shops which sold tools and supplies only
as a side venture. There were only a couple real stores
in town and they had an extremely limited selection and high
prices. After talking with friends across the country,
we found that the situation was similar in many areas.
Even in very large cities, we found that there were still only
a few stores and they were usually many miles across town.
AmeriGlas Stained Glass was born and has been serving customers
through out the country ever since.
AmeriGlas Stained Glass grew
in the 80's and 90's, and began to serve various other craft
markets. In 2005, a decision was made to separate the stained
glass portion and expand the general crafting through the AmeriGlas
Crafts division. AmeriGlas Crafts now serves various general
crafts markets.
AmeriGlas was started by crafters
for crafters. Over the years, it has grown to include other
related craft products. AmeriGlas carries a large inventory
in a 10,000 sq. ft. warehouse, so backorders are rare, and orders
are shipped out quickly. Since Omaha is physically located
in the center of the U.S., delivery times are generally only
2 to 4 business days to nearly any part of the country.
AmeriGlas Fairness Guarantee:
If for any
reason you are not satisfied with the products purchased from
AmeriGlas, you may return any unused item within 30 days. We
will refund your purchase or exchange the items, whichever you
prefer. |
Our basic Customer Service Policy
is to treat our customers as we would want to be treated.
In return we only ask that our customers also be fair with us.
If a product is defective, contact
us immediately and we will quickly return it for exchange.
If you are not satisfied with a product upon receipt and examination,
contact us and we will refund the purchase price or exchange
the item, whichever you prefer.
All returns must be in original
unused condition, in the manufacturer's original undamaged packaging,
including all instructions,. If a product has been used,
or does not meet these requirements, the manufacturer should
be contacted for warranty service.
We review and test every product
before it is included in our product selection. At AmeriGlas,
our objective is to offer quality stained glass products at very
reasonable prices. We
hope you are pleased with the AmeriGlas products, service and
web site.
To contact us at
AmeriGlas,
see: Customer
Service
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